I’m looking for a bilingual English/Spanish Customer Service Representative with experience handling inbound calls, assisting customers, and scheduling appointments. This role pays $4–$9/hr.

About the RoleThis company is a water filtration and treatment company that provides water filtration solutions for residential and commercial customers, and they are looking to bring on a Bilingual Customer Service Representative to help with inbound calls, customer inquiries, and appointment scheduling.

You will be responsible for answering incoming customer calls in English and Spanish, providing information about the company’s services, scheduling consultations and service appointments, and maintaining accurate customer records. You must be comfortable speaking with customers over the phone and providing professional, friendly service.

Responsibilities





- Answer inbound customer calls professionally in English and Spanish.
- Assist customers with questions about water filtration products and services.
- Schedule customer consultations, installations, and service appointments.
- Follow up with customers regarding inquiries and service requests.
- Maintain accurate customer information and call notes in the CRM.

Tools You Will Be Using
- VoIP phone system for handling inbound customer calls.
- CRM software for managing customer information and interactions.
- Google Calendar for scheduling appointments and consultations.
- Gmail or Outlook for responding to customer emails.
- Google Sheets for tracking customer requests and follow-ups.

📌 Bilingual Customer Service & Inbound Call Representative (Full-Time | ) (México)
🏢 Simmer AI
📍 México