- Strategic operational leadership

- Define the operational vision and translate business goals into actionable operational plans.

- Assist CHH Principals in the design of scalable systems and processes for manufacturing, logistics, customer experience, after-sales quality/satisfaction.2. Project management

- Own the overall operational project roadmap; structure, prioritize, and track all major initiatives.

- Set timelines, milestones, quality/risk assessments, vendor onboarding and other process rollouts, and technology implementations.

- Oversee the Operations Associate’s project management systems and execution of task-level workflows, ensuring alignment with project goals.3. Vendor & partner management

- Assist CHH Principals in the selection of manufacturers, logistics providers, warehouse/3PL partners, material suppliers, and packaging vendors.

- Advise on pricing, terms, service levels, and production schedules.4. Financial modeling and forecasting

- Alongside CHH Workshop’s dedicated accounting team, build and maintain financial, operational, and profit-sharing models.

- Advise leadership on cost optimization, gross margin improvement, and budget prioritization.5. Supply chain architecture & inventory planning

- Assist CHH Principals in the design of an end-to-end supply chain structure appropriate for modular SKUs.





- Oversee demand and align production with growth targets cash constraints.

- Help set inventory strategy—safety stock, reorder points, and lead-time buffers.

- Other ad hoc responsibilities, including:

- Conduct weekly check-ins with the CHH Principals and stakeholders to ensure the team has clear priorities.

- Identify the tech stack required to support scalable ops (ERP, WMS, TMS, inventory tracking, customer service tooling).

- Oversee import/export compliance, product safety standards, and regulatory requirements; develop risk mitigation strategies for supply disruptions, quality issues, and fulfillment delays.

- Support hiring plans for future operations roles as the team scales.Requirements:
- 3 years of strong operational experience and demonstrable leadership in projects and cross-functional initiatives

- Proficiency in Google Workspace is a must; familiarity with a range of project management, CRM, and accounting software is preferred

- Ability to coordinate projects between numerous stakeholders

- Organized, driven, motivated professional, with high standards for their work

- Can work independently; self-starter, careful and precise

- Communication skills, including English fluency

- Thoughtful, generous spirit, a good teammate, enjoys interacting with people from all backgroundsClick HERE to Apply Now.Thank you!

📌 CHH Workshop Head of Operations (Ciudad de México)
🏢 Charlap Hyman u0026amp; Herrero
📍 Ciudad de México