Engineer II, IT### Engineer II, ITApply: QMX: Full time: Posted Yesterday**Our Culture** We strive for an inclusive company culture, where everyone feels valued, has a voice and is treated fairly, for their personal benefit, the benefit of Quasar, and the benefit of our customers and doctors using our products for patients in need.
**Job Summary:** ### · The candidate shall be responsible for end user, infrastructure and cybersecurity support for the Mexico site.
### · Manage day-to-day IT operations.
### · Collaboration with IT counterparts to implement Integral IT projects at the Mexico site.
### · Work with local stakeholders to coordinate/implement IT solutions to address unmet needs.
### · Provide occasional remote support for end-user, infrastructure, and cybersecurity activities at other sites as required.
**Essential Duties & Responsibilities:**### · Serve as the primary technical contact person for IT end user support services for the Mexico site.
### · Technical administrator for IT infrastructure systems (servers, networks and storage systems) and cyber-security operations### · Manage IT office equipment, including printers, telephones, and software applications.
### · Monitor system performance, conduct regular security audits and remediation activities.
### · Assist in incident response, disaster recovery planning, and backup management.
### · Ensure compliance with IT policies and regulatory requirements.
### · Document IT infrastructure configurations, system updates, and security procedures.
### · Support IT projects, including new technology rollouts, security upgrades,



and system enhancements.
### · Provide training and documentation to end-users on IT security best practices and system usage.
**Education/Experience and Qualifications:**· Possess a Diploma or Bachelor's degree in Information Technology or relevant fields of studies from a recognized institution.
· 5 years of professional experience supporting end user computing, infrastructure and cyber-security operations in a mid-sized business environment.
· Work experience with ITIL methodologies.
· Good experience supporting Microsoft365 suite of products, Windows Servers, office networking and endpoint security solutions.
· Strong preference for candidates with experience from manufacturing environments.
### **Key Competencies specific to the role:**· Good project and time management skills.
· Good problem-solving skills.
· Able to thrive in a work environment with stakeholders and IT team members located internationally.
· Ability to work independently with minimum supervision.
· Willingness to learn new IT skills to support business growth.
· Good oral and written communication and presentation skills· Customer-oriented **Join Our Global Team**Are you passionate about helping others?
Our employees are dedicated to serving medical device customers who deliver life-giving therapies around the world.
We seek individuals who are enthusiastic, intelligent and thrive in teamwork, with a strong aspiration to pursue a fulfilling and impactful career.
At Quasar, every day is a new opportunity to make a difference.
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📌 Engineer Ii, It (México)
🏢 Quasar Medical
📍 México