Your Role & Responsibilities:

- Manage customer orders to ensure shipments arrive on time to their destination.
- Analyze customer demand to generate/create forecast and sales projection.
- Develop worksheets to determine demand variation (Waterfall chart).
- Creation, configuration and maintenance of SAP system parameters relevant to finish good products.
- Daily preparation of shipments, creation of delivery, management and follow-up of delivery to customer by SAP system as well ensure ASN transmission was successful to customer.
- Define and ensure inventory levels, taking on consideration demand from customer and capacity contracted.
- Monitor customer’s shipment arrives on time.
- Monitor production plan Attaitment, to commit customer demand.




- Review the portals from our customers to monitor scorecards, bulletins, chargebacks, claims, newsletters, orders, demands, etc.
- Participate in the fulfillment of company plans, objectives and goals.

Your Skills & Strengths:

- Career in Industrial, Manufacturing, Logistics or related.
- 2 or 3 years in similar position and contact with customers.
- Bilingual English & Spanish (Advance level).
- Knowledge in MRP Management System (SAP essential).
- Inventory Management, DOH, SUT.
- Excellent communication and negotiation skills.

Do you have any

📌 Customer Service (México)
🏢 Mahle
📍 México