Company Description Paystand is transforming B2B payments by building a more open, modern financial system powered by blockchain and cloud technology. The company pioneered a Payments-as-a-Service model that digitizes and automates the entire cash lifecycle, helping businesses accelerate time-to-cash, eliminate transaction fees, and unlock new revenue. Its platform enables automated receivables, real-time cash recognition, instant reconciliation, and fully paperless processes, all supported by adaptable integrations.

With a 0% fee business network used by over 1 million organizations, Paystand focuses on making payments the simplest part of running a business while offering predictable, flat monthly pricing.

Role Description The Implementation Manager is a full-time, on-site role based in Guadalajara, JAL, responsible for leading new customer onboarding and solution deployment. This role coordinates end-to-end implementation projects, including requirements gathering, solution configuration, integration support, and testing to ensure successful adoption of Paystand’s platform.

The Implementation Manager collaborates closely with customers, internal technical teams, and customer success to define project plans, manage timelines, mitigate risks, and address issues promptly. Daily tasks include conducting discovery sessions, preparing documentation, training customer stakeholders, tracking project status,



and providing clear communication and updates. The role also contributes to continuous improvement by identifying process enhancements, capturing customer feedback, and supporting best practices for scalable implementations.

Qualifications

- Implementation and project management skills, including requirements gathering, scoping, planning, and execution of software deployments.
- Technical aptitude with SaaS platforms, APIs, integrations, and data mapping, and comfort working with technical and non-technical stakeholders.
- Strong communication, presentation, and stakeholder management abilities, with experience leading customer-facing meetings and training sessions.
- Analytical and problem-solving skills to diagnose issues, interpret data, and develop practical solutions that support customer goals.
- Experience in fintech, payments, ERP, or related financial systems environments is highly beneficial.
- Proven ability to work on-site in a collaborative, fast-paced setting, managing multiple projects and priorities simultaneously.
- Bachelor’s degree in Business, Engineering, Information Systems, or a related field, or equivalent practical experience.
- Professional proficiency in English and Spanish, both written and spoken, to work effectively with regional and international teams.

📌 Implementation Manager (Guadalajara)
🏢 Paystand
📍 Guadalajara