Japanese Customer Service Agent — Malaysia (Work from Home) Ayer This is a remote position. RMG Talent is recruiting Japanese-speaking Customer Service Agents for a customer-experience operation supporting clients across travel, hospitality and related service channels. Work from home anywhere in Malaysia. Location: Malaysia — work from home (anywhere in Malaysia) Employment: Full-time, permanent Vacancies: up to 30 Start: first week of December 2026 (offers targeted by 20 November 2026) Salary: RM9,150 per month (includes RM1,650 monthly allowance) Handle inbound customer contacts (voice and/or digital channels as assigned) in Japanese and English. Resolve booking, travel, hospitality or service queries accurately and empathetically. Follow documented processes, quality standards and CRM workflows. Work rotational shifts, including weekends. Escalate complex cases appropriately and contribute to a positive customer experience. Excellent Japanese and excellent English. At least 1 year of customer-facing experience. #J-18808-Ljbffr

📌 Customer Success Representative, Ciudad De México (Centro-Norte)
🏢 Fracttal
📍 Centro-Norte