Leave a MARK.
We're building a people-first platform for companies that truly put their people at the center: time, attendance and payroll, designed around the person, not around control.
We're looking for a
Customer Success Manager
to be its face in the market. You'll own the client from the first demo to the renewal: you sell, you implement, you make sure people actually use it, and you don't rest until the client wins.
What you'll do
Lead consultative SaaS sales, demos and pilots with clear success criteria
Drive implementation and adoption, from signed contract to first clean payroll
Own retention, renewals and upsell across your client portfolio
Measure client and employee happiness (NPS) and act on it
Be the voice of the client inside the product team




What you bring
3+ years in Customer Success, Account Management or SaaS sales
A track record of growing users, revenue or retention, with numbers
Experience with HR tech, payroll, time and attendance or workforce management
Experience with shift-based operations: manufacturing, logistics or retail
Professional English and Spanish
What we offer
Base salary plus bonuses for growth, retention and product improvements, with an accelerator for exceeding goals. And the chance to build a brand from day one.
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📌 Customer Success Manager (Saltillo)
🏢 Labor Mexicana
📍 Saltillo