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Connecting Top Tech Talent Across USA, LATAM, UK & India #Tech Hiring By Soham
Qualifications and Experience:
Graduate Engineer from reputed college
At least 8 years of functional experience in Finance domain
Hands-on SAP FICO configuration experience focusing on FICO Controlling, Cost Centre Accounting, Profit Centre Accounting, Product Costing, Profitability Analysis, Project System, Results Analysis, Unsettled Costs, Month End Close, Overhead assessment and settlement
Experience of at least one full lifecycle SAP implementation is desirable
At least 6 years supporting SAP ERP at large client engagements
Knowledge of key integration points between SAP modules
Understanding of clients' business environment mapped to SAP ERP
Consulting skills and business process knowledge
Job Duties and Responsibilities:
Assist customers in ongoing SAP application support
Support globally without regional barriers in defect resolution,
incident release management in multi-vendor and multi-geography environments for ECC and satellite systems
Coordinate with offshore teams and users to resolve tickets and system issues
Work on implementation projects based on new opportunities
Prioritize issues based on severity and impact
Manage SLAs and coordinate with support teams for timely resolution
Coordinate with business users and support teams
Provide incident management, service request fulfillment, problem management, change management, proactive management, and continuous improvement services as part of engagement scope