Portcities is seeking a driven and hands-on Delivery Manager—consulting to lead our Mexicoconsulting team. This role is pivotal to ensuring high-quality project delivery in line with our methodology, maximizing consulting income, and maintaining a professional and performance-driven environment. You will be responsible for team performance, project execution, and customer satisfaction, directly impacting the business'sprofit & loss.

Job Description

Drive Consulting Income

- Monitor and improve the team's invoiceability.
- Be involved and accountable for the consulting income:
- Ensure the team is invoiceable and find projects if this is not the case. Fight and defend the invoiceability of your team.
- Support the sales team in closing deals by providing delivery insights and building confidence in our execution.
- Identify and negotiate change requests to minimize credit notes and maximize revenue.
- Forecast consulting income accurately and track deviation from the plan. Take timely corrective action if a deviation occurs.
- Ensure proper resource booking and project allocation to optimize team utilization.
- Ensure strict control of project scope and deliverables.

Customer Satisfaction

- Guide the team to better manage client relationships through clear communication, transparency about risks, and delivery of high-ROI solutions.
- Create a sense of urgency and responsibility within the team to foster proactivity and responsiveness.
- Personally handle escalation when team leaders or consultants are unable to resolve issues independently.




- Be actively involved in critical negotiations (protect customer relationships and Portcities)

Team Development

- Lead and mentor the consulting team to ensure performance and development.
- Oversee coaching and implement performance management processes in line with company expectations.

Professionalism & Culture

- Ensure compliance with internal policies (e.g., timesheets, WFO/WFH, work schedules).
- Promote a culture of accountability, discipline, and alignment with Portcities’ operational standards.
- Lead by example in the office, close to your team members, to cultivate a professional and productive work environment. Enforce standards in work ethics, attire, communication, and proper use of company resources.
- Organize & co-lead Mexico'sinternal management meetings, ensuring follow-through on action plans and alignment with broader company goals. Foster a culture of initiative and collaboration.

Requirements

- Bachelor's degree in Information System/Computer Science/Business/Accounting/Management. A master's degree in business management is an advantage.
- Minimum of 2 years of relevant experience in ERP implementation.
- Good communication, presentation, and writing skills in English.
- Strong knowledge of Odoo ERP system,



including configuration and customization.
- Proven experience as an Odoo Consultant or similar role.
- Odoo certification(s) or equivalent industry certifications
- Knowledge of other ERP systems and business applications.
- Language Skills : Native/Fluent in Spanish is required, while proficiency in English is preferred.
- Work Authorization Requirement: Candidates must have valid work authorization in Mexico to be considered for this position.

What We Offer: A Packageand Perks

We offer a competitive package that directly rewards your contribution to our growth and profitability.

- Base Salary: MXN 40,000 to MXN 65,000 gross per year, depending on your profile.
- Performance bonus: MXN 80,000 to MXN 180,000 per year.

- Paid Leave: 20 days of annual leave starting from the first year of employment.
- Opportunity to work within an inclusive, international, and multicultural team.
- Comprehensive international medical insurance coverage.
- Ongoing training and professional development programs.
- Clear opportunities for professional growth and career advancement.
- Access to gym facilities to support employee well-being.
- Hybrid work model , combining office-based and home-office work.
- Pet-friendly workplace environment.
- A professional, collaborative, and supportive working environment.

The Opportunity: Build the Future of Portcities Mexico

Portcities is an international IT consulting firm established in 2015, specializing in the implementation, maintenance, and hosting of the Odoo ERP system. W

📌 Delivery Manager — Mexico Growth (Estado de México)
🏢 Port Cities
📍 Estado de México