DXC Technology is seeking a bilingual Service Desk Analyst (Level 1) to provide Spanish and English IT support to end users. You will diagnose, document, and resolve common technical issues across Windows, Outlook, browsers, connectivity, and VPN, using ITSM tools and remote support.
You will log incidents, follow established procedures, and escalate complex cases to specialized teams while maintaining accurate records and professional customer communication.
📌 Bilingual Service Desk Analyst | Spanish/English Support (Estado de México)
🏢 DXC Technology
📍 Estado de México
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