L1 Monitoring Consultant / Monitoring Engineer Type: 100% Remote Location: Mexico Note: its Level 1 role, so junior or low rates profiles preferred. Idóneo Candidate:
Monitoring Engineer, NOC Engineer, Production Support Engineer, Observability Engineer, or Cloud Operations Engineer with AWS and Linux experience.
Must Have:
- AWS Cloud Watch (Logs, Metrics, Alarms)
- Incident monitoring and alert management
- Experience supporting production environments
Key Skills:
- Experience with monitoring and observability tools such as Check_mk, ELK, Moogsoft, and Service Now CMDB
- Strong Linux troubleshooting and support experience
- Hands-on experience with AWS monitoring tools (Cloud Watch, Logs, Metrics, Alarms )
- Knowledge of Kubernetes/EKS monitoring using Prometheus, Grafana,
ELK, or Jaeger
- Experience configuring alerts, thresholds, dashboards, and device monitoring
- Basic scripting knowledge (Python/Bash ) for automation
- Familiarity with incident management, alert correlation, and deduplication tools
Responsibilities:
- Monitor production environments and respond to alerts/incidents
- Configure and maintain monitoring tools and dashboards Analyze logs, metrics, and performance trends
- Manage alert thresholds and event correlation
- Support AWS and Kubernetes observability platforms