AgileEngine, LLC in Monterrey, Mexico is seeking a Senior Contact Center Engineer to configure, support, and optimize a cloud telephony platform and its CRM integrations in a healthcare environment. You will own call routing, IVR flows, and CTI integrations, work with Salesforce, and provide production support while coordinating with vendors.
4+ years of engineering experience and strong English communication are required. You will work US CST hours with on-call coverage as needed.
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📌 Senior Cloud Contact Center Engineer (Remote/Flex) (Monterrey)
🏢 Sin nombre
📍 Monterrey
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