About the role

our client is seeking a proactive and relationship-driven ejecutivo de relaciones con el cliente to join their team in hermosillo, sonora. This role operates on a hybrid model, allowing for both remote work and in-office engagement, offering a flexible work-life balance. The adecuado candidate will be adept at building and maintaining strong relationships with clients, ensuring their needs are met and their satisfaction is maximized. You will act as a key point of contact, managing client accounts, resolving issues, and identifying opportunities for growth. This position requires exceptional communication skills, strategic thinking, and a deep understanding of customer relationship management. If you are passionate about client success and thrive in a dynamic environment, this hybrid role in hermosillo is an excellent opportunity.

key responsibilities

- develop and nurture strong, long-lasting relationships with clients.
- serve as the primary liaison between clients and internal teams.
- understand client needs and provide tailored solutions and support.
- proactively identify opportunities to enhance client satisfaction and retention.
- manage client accounts, ensuring all contractual obligations are met.
- resolve client issues and complaints promptly and effectively.
- collaborate with sales and support teams to ensure a seamless client experience.
- participate in client meetings and presentations,



both remotely and in-office.
- track client engagement and provide regular reports to management.

requirements
- proven experience in client relationship management, account management, or a similar role.
- excellent verbal and written communication skills in spanish.
- strong interpersonal and negotiation skills.
- proficiency in crm software and account management tools.
- ability to work independently and collaboratively in a hybrid environment.
- bachelor's degree in business administration, marketing, or a related field is preferred.
- must be able to work on-site in hermosillo, sonora for designated periods.
- strategic thinker with strong problem-solving abilities.
- professional demeanor and a client-centric mindset.

benefits
- this position offers a competitive salary and a comprehensive benefits package, including health insurance and paid time off.
- the hybrid work model provides a flexible approach to work, balancing remote productivity with in-office collaboration.
- our client provides extensive training and professional development opportunities to support career growth.
- join a dynamic team that values innovation, client success, and employee well-being.
- this role offers the chance to build valuable client relationships and contribute to the success of a leading company in the vibrant city of hermosillo.

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📌 Ejecutivo de relaciones con el cliente (Hermosillo)
🏢 Placements24
📍 Hermosillo