Company Overview
Creating Peace of Mind by Pioneering Safety and Security At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 40 brands, 14,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Remote Location Mexico
The Senior Technical Solutions Analyst- will support the core back-office application strategy across the Americas technology ecosystem supporting Finance, Supply Chain, Manufacturing, Procurement, and broader business operations. This role serves as a key technical consultant for America's IT's business stakeholders and ERP sustaining and support teams, translating complex operational objectives and production support requirements into practical, repeatable solutions that align with stakeholder needs, enterprise standards, and long‐term platform strategy. Serve as a strategic technology partner to Americas back‐office business unit stakeholders, translating business objectives and production support requirements into clear solution direction and actionable plans.
Own and help evolve the ERP sustaining and support strategy for capabilities across core modules (GL/AP/AR, Fixed Assets, Order‐to‐Cash, Procure‐to‐Pay, Inventory, MRP/MPS, Shop Floor), integrations, and related middleware/patches.
Act as a business‐facing technical consultant lead for incident, problem, and change management for back‐office systems, translating stakeholder needs into prioritized, executable support and enhancement solutions with clear success criteria and SLAs.
Evaluate technology solutions, automation, and AI capabilities and advise when to use embedded ERP features vs.



Lead proofs of concept and pilot efforts to validate new sustaining tools or automation approaches (e.g. chatbots for common transactional queries, automated reconciliations), assess business value, and reduce risk prior to broader rollout.
Bring discipline to execution through stakeholder analysis, testing expectations, user acceptance planning, cutover/readiness planning, and adoption/change coordination for sustaining releases and patches.
Coordinate cross‐functional work across Platform Delivery, Enterprise Architecture, Security, Data, DevOps/Infrastructure, Procurement, and business process owners to reduce blind spots and delivery/downtime risk.
Support vendor evaluations, contract and renewal discussions, support escalations, and vendor alignment in partnership with procurement and enterprise architecture for ERP product and managed service providers.
Support M&A; and carve‐in/carve‐out planning by assessing ERP impacts on processes, master data, integrations, and recommending phased, low‐risk approaches aligned with business priorities.
Produce clear communications and executive‐level reporting that connects technical tradeoffs, risks, recurring incident trends, and prioritization with business impact and recommended decisions.
5+ years of experience in ERP support, enterprise platforms, business solutions, product or program leadership,



or related roles supporting core back‐office systems and operational processes.
~ Hands‐on experience with major ERP platforms (Microsoft D365 F&O;, Microsoft Dynamics AX2012, Oracle 11i, etc) and related integration technologies (middleware, APIs, EDI).
~ Strong understanding of business processes across Finance, Supply Chain, Manufacturing, Procurement, and Warehouse operations and how they map to ERP configuration, master data, and integrations.
~ Experience with production support tooling and frameworks (ServiceNow), monitoring, SLAs, on‐call processes, RCA, and post‐incident remediation tracking.
~ Knowledge of data concepts relevant to ERP (master data management, interfaces, data quality, reconciliation) and comfort working with SQL and data teams to investigate issues.
~ Familiarity with compliance and audit requirements (SOX, data security) and applying controls and documentation in an ERP environment.
~ Strong stakeholder management and communication skills, with the ability to influence senior business leaders, translate technical complexity into business impact narratives, and operate effectively across matrixed teams without direct authority.
~ As our values state, "this is your business, run with it."
You're looking for a company that will invest in your professional development.
Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we're required to, but because it's the right thing to do.

📌 Senior Technical Analyst (Ensenada)
🏢 Schlage De Mexico, S. A. De C. V.
📍 Ensenada