Labor Mexicana, SC is seeking a Customer Success Manager in Saltillo to be the face of our people-first platform. You will own the client journey from the first demo to renewal, selling, implementing, and ensuring adoption so clients actually use the product.
In this role you will lead SaaS demos, drive implementation and adoption, and manage retention across your portfolio. You’ll measure happiness (NPS), act on insights, and advocate for clients within the product team.