We are looking for a strategic, execution-oriented Head of People Operations to build and lead People Operations delivery across our North American and LATAM markets — and to set the standard for what world-class HR operations looks like at scale.
This is a leadership role with genuine scope.
You will own the full employee lifecycle across the US, Canada, Mexico, Brazil, and beyond, building a distributed team and driving the infrastructure that allows our people engine to scale.
Payroll integrity, benefits strategy, compliance across multiple regulatory environments, and the intelligent use of automation and AI are at the heart of what this role is about.
At Flix, People Operations is not a support function — it is a business-critical capability with direct ownership, real accountability, and a seat at the table where decisions get made.
This role will help define what that looks like for North America and LATAM.
About the Role Regional Leadership: Build, lead, and develop a high-performing People Operations team across the US, Canada, Mexico, Brazil, and other LATAM markets.
You set direction, develop talent, and create a culture of ownership and accountability across distance.
Payroll Ownership:



Take full accountability for multi-country payroll operations across NA and LATAM — including US federal and state payroll compliance, Canadian payroll, and complex LATAM payroll environments.
You ensure accuracy, timeliness, and auditability at every step, and you know how to build the vendor and internal infrastructure to support it.
Benefits Strategy LATAM experience is a strong differentiator.
Payroll Expertise: Deep, hands-on knowledge of US multi-state payroll — including federal, state, and local compliance, garnishments, equity payroll events, and year-end processing.
Experience with Canadian payroll and at least one LATAM market is a strong plus.
Benefits Acumen: Proven experience designing, managing, and optimizing US benefits programs — medical, dental, vision, 401(k), leave, and supplemental benefits.
You know how to benchmark, negotiate, and make smart cost-quality trade-offs.
Operations Leadership: Track record of building HR operations infrastructure in fast-growing, distributed organizations.
You have designed processes, selected and implemented HRIS tools (e.g. Workday, Rippling, ADP, UKG), and operationalized scalable service delivery models.
Automation

📌 Head Of Hr Operations (Xico)
🏢 Flix
📍 Xico