British American Tobacco Mexico is seeking a SAP Service Manager to ensure day-to-day delivery of services by third-party IT providers for Enterprise Platforms, including Finance, Legal and HR. The role focuses on reviewing service quality, driving continuous improvements, and aligning changes with BAT standards.
The candidate will engage with IT and user representatives, manage service performance, SLAs/OLAs, and coordinate governance to support SOx, GDPR and IT security compliance, while
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📌 Global SAP Service Manager - ITIL-Driven Delivery Lead (Ejido de la Finca)
🏢 BAT
📍 Ejido de la Finca
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