This is a hands‑on analytical and advisory role — not a people‑management position. The successful candidate will be a self‑directed contributor capable of driving clarity and alignment across cross‑functional and cross‑regional teams without formal authority.

Business Analysis & Process Documentation

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- Conduct in-depth business analysis of current Retail and Wholesale operations across the Mexico region.

- Document current-state ("as-is") business processes, workflows, and system interactions using structured formats (e.g., process maps, swimlanes, BPMN).

- Identify inefficiencies, gaps, risks, and dependencies within existing business flows.

- Validate documented processes with business stakeholders to ensure accuracy and completeness.

Business Partnership & Requirements Definition

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- Partner directly with Retail and Wholesale business teams to understand evolving business needs, priorities, and pain points.

- Translate ambiguous business needs into clear, structured, and actionable requirements.

- Act as a trusted liaison between business stakeholders and technical teams throughout the analysis and solution lifecycle.

Solution Evaluation & Future‑State Design

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- Collaborate with Enterprise/Solution Architects and IT teams to evaluate potential regional solutions against business requirements.

- Research and assess industry‑standard products and platforms relevant to automotive retail and wholesale operations (e.g., dealer management, inventory/floorplan, order management, CRM, or distribution systems).

- Develop and propose future‑state process and solution recommendations, balancing business value, technical feasibility, cost,



and implementation complexity.

- Support the development of business cases and recommendations for leadership and governance review.

Cross‑Functional & Regional Collaboration

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- Serve as the regional voice for Mexico‑specific business and market nuances within broader global/enterprise conversations.

- Work effectively across time zones and cultures with global architecture, IT, and business teams.

- Communicate findings, documentation, and recommendations clearly to both technical and non‑technical audiences, in English and Spanish as needed.

Required

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- Bachelor's degree in Business, Information Systems, Engineering, or related field (or equivalent experience).

- 6–10+ years of experience in business analysis, IT business partnering, or technical program/product management (commensurate with GSR 8 level).

- Demonstrated experience documenting complex, end‑to‑end business processes and workflows.

- Experience working directly with both business stakeholders and technical/architecture teams to define and evaluate solutions.

- Strong analytical, process‑mapping, and problem‑structuring skills.

- Excellent written and verbal communication skills; ability to tailor messaging for executive, business, and technical audiences.





- Fluency in Spanish and English (business‑level proficiency required for regional and global collaboration).

- Proven ability to operate independently and drive outcomes as an individual contributor without direct reporting authority.

Preferred

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- Experience in the automotive industry, particularly within Retail or Wholesale/Distribution Credit business functions.

- Familiarity with industry‑standard business and IT platforms relevant to retail/wholesale operations.

- Experience evaluating build‑vs‑buy or COTS (commercial off‑the‑shelf) product options, including fit‑gap analysis and total cost of ownership considerations.

- Working knowledge of process modeling tools and methodologies (e.g., Visio, BPMN, Lucidchart).

- Experience working within a matrixed, general organization spanning multiple regions and time zones.

COMPETENCIES

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- Business Acumen – Deep understanding of Retail and Wholesale business dynamics and how they translate into system and process needs.

- Analytical Rigor – Ability to break down complex, ambiguous business problems into structured, actionable insights.

- Stakeholder Influence – Ability to build trust and drive alignment across business, architecture, and IT without formal authority.

- Communication & Documentation – Clear, precise documentation and presentation skills across audiences and languages.

- Strategic & Future‑Oriented Thinking – Ability to balance current‑state realities with future‑state ambition and feasibility.

- Regional & Cultural Fluency – Strong understanding of the Mexico business environment combined with the ability

📌 SE - Engineer - Application Support (Estado de México)
🏢 Ford Motor
📍 Estado de México