SpotOn is seeking a Manager, Workforce Management to lead a team of analysts and associate managers across multiple countries. You will drive forecast accuracy, staffing optimization, and scheduling efficiency while collaborating with Implementation, Product, and Operations to deliver high-quality results.
The role requires advanced leadership, strategic planning, and a data-driven approach to improve KPIs and client outcomes in a fintech/SaaS context.
#J-18808-Ljbffr
📌 Global WFM Manager - Contact Center Strategy & Ops (México)
🏢 SPOTON
📍 México
Postulate a este anuncio
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.