Retric in Tijuana, Mexico, seeks a bilingual customer service agent for technical support on consumer electronics. Hybrid role combining in-office and remote days, requiring clear communication in Spanish and English and a patient, helpful approach to customer inquiries.
You will diagnose hardware and software issues, guide users through setup procedures, and document resolutions and feedback to improve service quality.
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📌 Bilingual Tech Support Agent - Customer Care (Tijuana)
🏢 Retric
📍 Tijuana
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