Bilingual Project & Operations CoordinatorRemote — Mexico | Full-Time | 3-Month Contract-to-Hire

Bearricade is a growing NYC painting and specialty finishes company working with high-end residential clients, designers, architects, and contractors.

We’re looking for a highly organized, proactive person to work directly with the founder and gradually take ownership of the company’s day-to-day operations.

The RoleIn the beginning, you’ll work closely with the founder to learn how Bearricade operates.

The goal is to progressively transfer most recurring operational responsibilities to you so that you can independently keep projects, clients, crews, leads, and administrative tasks organized and moving forward.

The founder will remain available for important decisions and unusual situations, but over time, you should become the person making sure the day-to-day business runs smoothly.

What You’ll Be Responsible For

- Managing incoming leads and client inquiries
- Following up with prospective and existing clients
- Coordinating project schedules and field crews
- Making sure crews receive complete scopes, paint schedules, addresses, materials, and project information before starting
- Communicating with clients, designers, contractors, vendors, and crews
- Coordinating materials, orders, deliveries, and vendor follow-ups
- Tracking deposits, approvals, outstanding decisions, and project action items
- Assisting with quotes, invoices, and administrative tasks
- Keeping project and client information organized
- Identifying problems before they become emergencies
- Creating and improving SOPs, checklists, and workflows
- Helping improve and test our developing AI-powered CRM and operating systems
- Using AI and technology to make repetitive work faster and more organized




- Handling routine operational problems independently and knowing when something needs to be escalated

Who We’re Looking ForYou are:
- Fluent in English and Spanish
- Extremely organized and detail-oriented
- Reliable and punctual
- Comfortable managing many moving pieces at once
- Proactive and willing to take ownership
- A strong communicator
- Resourceful when you don’t immediately know the answer
- Comfortable learning new software and processes
- Able to work independently without constant supervision
- Interested in improving systems instead of simply following them

ExperienceWe’re looking for someone with 2+ years of experience in areas such as:

- Operations
- Project coordination
- Administration
- Executive support
- Client services

Experience in construction, home services, field operations, QuickBooks, CRM systems, SOP creation, or AI tools is helpful but not required. We care more about your ability to learn, stay organized, communicate well, and take ownership.

ScheduleFull-time — approximately 40 hours per week

Monday–Friday, 8:00 AM–5:00 PM New York / Eastern Time, with a 1-hour lunch break.

Contract-to-HireThis position begins as a 3-month full-time contract.

Our intention is to find someone who can grow with Bearricade long term. At the end of the initial period, strong performance and mutual fit may lead to a long-term position with increasing responsibility as the company grows.

What Success Looks LikeOver time:

- Projects stay organized without the founder constantly checking in
- Crews receive everything they need before starting
- Clients receive timely communication
- Leads and follow-ups don’t get forgotten
- Materials and administrative details are handled ahead of time
- Processes become documented and repeatable
- Problems are solved proactively

Ultimately, the goal is simple:
- You take ownership of the recurring day-to-day operations so the founder can focus on growing the company.

📌 Bilingual Project & Operations Coordinator (México)
🏢 Bearricade
📍 México