Our client, a prominent player in the industrial manufacturing sector, is seeking an experienced Key Account Manager (Industrial Sector) for their operations in Hermosillo, Sonora. This is a hybrid role, requiring regular engagement with clients in the field and periodic attendance at the office. You will be responsible for managing and growing relationships with our most important industrial clients, understanding their needs, and ensuring they receive optimal solutions and service. We are looking for a strategic thinker with a deep understanding of industrial processes and a proven ability to foster long-term partnerships. Your success in this role will directly impact client retention and revenue growth. This is an excellent opportunity to leverage your expertise in a challenging yet rewarding environment, contributing to the continued success and expansion of our client's business in a key industrial hub. Your commitment to excellence will be paramount in serving our valued clients.
Key Responsibilities
- Manage and nurture relationships with a portfolio of key industrial accounts.
- Develop account plans that align with client needs and company objectives.
- Identify opportunities for upselling and cross-selling within existing accounts.
- Serve as the primary point of contact for all client needs and concerns.
- Negotiate contract renewals and new business agreements.
- Collaborate with technical and support teams to ensure seamless service delivery.
- Monitor market trends and competitor activities within the industrial sector.
- Achieve and exceed sales and revenue targets for assigned accounts.
- Prepare and deliver regular performance reports to management.
- Conduct site visits and build strong rapport with client stakeholders.
Requirements
- Minimum of 5 years of experience in Key Account Management or a similar client-facing sales role, preferably within the industrial sector.
- Proven track record of successfully managing large accounts and exceeding targets.
- Strong understanding of industrial processes, manufacturing, or related technical fields.
- Excellent communication, interpersonal, and negotiation skills.
- Ability to build and maintain strong, long-term client relationships.
- Proficiency with CRM software (e.g., Salesforce, SAP).
- Bachelor's degree in Business Administration, Engineering, or a related field.
- Ability to work independently and as part of a collaborative team.
- Willingness to travel locally for client meetings.
- Strategic thinking and problem-solving abilities.
Benefits
- Competitive salary package with performance-based bonuses.
- Hybrid work model offering flexibility.
- Comprehensive health insurance and benefits.
- Opportunities for professional development and career growth.
- Work with a leading company in the industrial sector.
- Company car and travel expense reimbursement.
- Access to cutting-edge industrial solutions.
- A dynamic and collaborative work environment.