As a Product Owner, you will ensure our engineering teams are continuously supplied with well-defined, high-quality user stories. You will collaborate closely with clients to capture business requirements, draft and prioritize user stories, and ensure our developers fully understand both the "what" and the "why" behind every feature. In this role, you will partner with global Engineering and Client Services teams to drive execution, consult with clients on strategic business challenges, and utilize Agile methodologies to deliver industry-leading products that drive growth.

Key Responsibilities:

Strategy and Planning (15%)

- Roadmap Alignment: Partner with the Product Manager to deliver high-priority features that support the overarching product vision and business goals.
- Release Planning: Support the creation of sprint and deployment schedules that align with the product’s go-to-market strategy, ensuring feature releases deliver measurable customer value.
- Data-Driven Prioritization: Collaborate with Product Management to track user behavior and product analytics, using these insights to guide feature prioritization.
- Team Optimization: Identify and champion opportunities to improve team workflows, dynamics, and overall performance in a highly collaborative environment.
- Requirements & Market Analysis: Investigate early-stage market needs to help define the strategic product roadmap and broader vision.
- Strategic Growth Mindset: Maintain a strong commitment to continuous learning to stay current on market trends and technical advancements.
- Agile Strategy: Apply foundational Agile and Scrum principles to shape effective sprint and long-term deployment planning.

Delivery and Execution (60%)

- Integral Agile Delivery: Collaborate daily with geographically distributed, dual-track design and development teams.
- Requirements Documentation:



Author clear requirements and acceptance criteria for epics, features, and user stories. While the broader team contributes, you hold ultimate ownership of accepting completed stories.
- Backlog Management: Take full ownership of the product backlog, driving continuous refinement and prioritization with development teams.
- Agile Facilitation & Project Management: Drive project execution by tracking deadlines and deliverables (Scrum Master experience is a strong plus for facilitating standard Agile ceremonies).
- Cross-Functional Coordination: Serve as the primary bridge between technical teams and stakeholders, ensuring seamless integration of business needs into the development cycle.
- Technical Collaboration: Work closely with engineers to ensure business requirements are accurately translated into technical builds.
- Data & SQL Utilization: Leverage SQL to analyze product data, inform backlog priorities, and maximize delivered value.
- Production Support: Assist the team in troubleshooting and resolving post-release production issues.
- Technical Acumen: Utilize a solid understanding of the underlying technology stack (including AWS) to make informed decisions and communicate effectively with engineers.

Communication, Discovery, and Research (25%)

- User Research: Partner with the Design Research team to conduct user interviews, A/B testing, and usability studies, actively sharing insights with the broader team.
- Reporting & Risk Mitigation:



Establish a regular communication cadence to report on project health, triage emerging issues, and manage risks.
- Stakeholder Alignment: Collaborate with diverse internal groups—including Accessibility, Customer Service, Legal, Information Security, Marketing, Risk Management, and Data Governance to integrate their requirements into the product design.
- Translating the "Why": Ensure that both technical and non-technical stakeholders clearly understand research findings, user feedback, and the core purpose behind development efforts.

Qualifications

- Experience: 3+ years of proven experience as a Scrum Product Owner, Business Analyst, or Product Analyst.
- Stakeholder Engagement: 3+ years of experience collaborating closely with technical teams, Subject Matter Experts (SMEs), and business stakeholders.
- Consulting Background: Minimum of 3 years in a consulting capacity.
- Analytical Skills: Excellent problem-solving capabilities, with a demonstrated ability to digest and synthesize complex, detailed information.
- Communication: Professional, respectful, and highly effective English communication skills for interacting with team members and executive-level clients.
- Pacing & Adaptability: Ability to manage complex tasks and deliver under tight deadlines in a fast-paced environment.
- Requirements Modeling: High proficiency in requirement analysis and documentation techniques (e.g., user stories, business process modeling, data flow diagrams, use cases, and data mapping).
- Data Testing & Architecture: Previous experience developing and executing test cases/plans for moving and transforming complex data across various sources and destinations.
- Data Tools: Demonstrated proficiency utilizing data analysis tools.

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📌 Product Owner (México)
🏢 Confidential global
📍 México