We are seeking an experienced Hotel Manager to lead the operations of a luxury hotel, ensuring operational efficiency, financial performance, and exceptional guest experiences in accordance with international luxury hospitality standards.
Work Schedule: Monday to Friday, 9:00 AM – 6:00 PM; Saturdays, 9:00 AM – 2:00 PM. Flexibility is required according to hotel operational needs.
Work Location: Playa del Carmen
Professional Profile
- Bachelor's degree in Hospitality Management, Tourism, Business Administration, or a related field.
- Minimum 7 years of experience as a Hotel Manager, including at least 4 years in luxury hotels.
- Proven experience applying international luxury hospitality standards, such as Forbes Travel Guide, LQA, AAA Five Diamond, or equivalent.
- Experience supervising hotel departments, operational teams, and administrative functions.
- Knowledge of hotel budgets, cost control,
financial indicators, and profitability.
- Advanced English proficiency (C1–C2).
- Willingness to relocate to Playa del Carmen if currently residing elsewhere.
Key Responsibilities
- Oversee daily hotel operations and ensure effective coordination across all departments.
- Lead department managers and monitor operational objectives and performance indicators.
- Supervise budgets, operating expenses, and financial performance.
- Ensure compliance with international luxury service standards and exceptional guest experiences.
- Identify operational improvements and maintain consistent service quality.