Qualfon in Mexico is hiring a bilingual (English and Spanish) Customer Service Agent to provide support from a 100% home office in Aguascalientes. You will handle inquiries with empathy, ensuring accurate information and a positive customer experience.
Requirements include English proficiency (B2+ / C1), a high school diploma, strong communication and problem-solving skills, and the ability to type at least 25 WPM with 90% accuracy. 18+ and Puebla residency are required. Training is provided.