We are seeking an engineer with hands‐on experience in field support and manufacturing environments to serve as the primary technical contact for High-Speed Over Pass products.
You will work directly with plants in Guadalajara and with customers in the field, supporting installation, troubleshooting, and the implementation of new solutions with suppliers, and driving corrective actions with integral teams.
Responsibilities:
Serve as the primary technical contact for on‐site and remote support involving installation, integration, operation, and application of High-Speed Over Pass products
Diagnose and help resolve complex interconnect issues involving mechanical fit, alignment, component interfaces, handling, assembly conditions, and signal transmission
Work directly with plants in Guadalajara and provide customer support in the field
Implement new solutions together with suppliers, contract manufacturers, and OEM partners
Observe and evaluate manufacturing and assembly processes to identify improper handling, process variation, or conditions that may cause damage, defects, or yield loss
Use CAD tools such as Solid Works to review assemblies, alignment, interfaces, routing, and fixturing, and to support root cause investigations
Escalate issues to Engineering, Quality, Product Development, or NPI when additional analysis or corrective action is required
Deliver technical training, workshops, and hands‐on demonstrations to customers, partners, manufacturing personnel, and internal teams
Document service activities, technical findings, recurring issues,



and recommended follow‐up, and share voice‐of‐customer feedback with internal stakeholders
Review and validate training materials and application guidance based on field experience
Requirements:
Bachelor's degree in Mechanical Engineering (preferred), Electronic Engineering, Industrial Technology, or a related technical field (or equivalent practical experience)
Minimum 3 years of experience in field service, technical support, field applications, or another customer‐facing technical role in a high‐tech or manufacturing environment
Hands‐on experience in manufacturing or assembly environments
Experience with CAD tools, preferably Solid Works (basic to intermediate level)
Bilingual proficiency in Spanish and English, spoken and written
Ability to present technical information clearly to technical and non‐technical audiences
Ability to work independently and prioritize multiple engagements in dynamic environments
Availability to travel domestically and internationally, including occasional short‐notice travel
Preferred
Experience with cable or harness routing, connector assembly, and high‐speed interconnect products
Knowledge of signal integrity concepts and electrical or mechanical testing
Experience working with suppliers and contract manufacturers on new solution implementation
Experience delivering instructor‐led training or technical demonstrations
Background in electronics or high‐tech companies (for example, server, networking, or data center manufacturers)
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📌 Field Service Engineer – Hs Overpass (Jalisco)
🏢 Amphenol Communications Solutions
📍 Jalisco