Uber Technologies Inc. in Mexico City is seeking a General Consumer CX Program Lead (L5) to define and drive end-to-end support strategy for Consumers globally within the Post-Order Consumer CX vertical, ensuring scalable, high-quality experiences that fuel sustainable growth.You will partner with Product, Tech, Regional Ops, and Commercial teams to reduce defects, shape policy, and translate friction into funded engineering work, while maintaining a strong customer-centric focus and AI-first#J-*****-Ljbffr
📌 Global Consumer Cx & Policy Lead (Xico)
🏢 Uber Technologies
📍 Xico
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