SpotOn is seeking a Manager, Workforce Management to lead a integral WFM team and optimize forecasting, staffing, and scheduling across Mexico, Poland, and the U.S. You will drive process improvements, partner with cross-functional teams, and deliver data-driven insights to improve service levels.
The role requires deep WFM expertise, strong leadership, and experience with fintech or SaaS environments.
Fluent in English and Spanish is preferred; residence in Mexico is a plus.
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