ResponsibilitiesRespond to customer inquiries via phone, email, and/or chat in a timely and professional manner.Resolve customer issues and **escalate** complex cases when necessary.Maintain accurate records of customer interactions.Provide product/service information clearly and accurately.Contribute to improving customer satisfaction and service processes.Important for Latin America: U.S. residency and work permits are not required.RequirementsFluent English (spoken and written) — required.Previous experience in customer service, call centers, or BPO environments preferred.Strong communication skills and a customer-first attitude.Ability to multitask and stay organized under pressure.Reliable internet connection and a quiet home workspace (remote role).
What we offerCompetitive monthly salary.Fully remote position.Training and growth opportunities within the company.
#J-*****-Ljbffr
📌 Customer Service Agent Mx (Xico)
🏢 Gocreativestudios
📍 Xico
Postulate a este anuncio
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.