Senior Project Manager, Delivery OperationsRole summaryThe Senior Project Manager leads large-scale, high-impact, cross-functional initiatives that span multiple business units and require complex coordination (for example enterprise platform rollouts, organizational transformations, new product launches). This role is accountable for end-to-end delivery, including planning, execution, stakeholder alignment, and successful business readiness.MissionEnsure successful delivery of enterprise initiatives by driving structured execution, proactive risk management, and strong cross-functional alignment, enabling measurable business outcomes.Core responsibilitiesEnd-to-end delivery leadership (primary)Own full lifecycle delivery of initiativesDefine delivery strategy, phasing, and sequencing across teamsEnsure alignment between business goals, process design, and technical deliveryDrive accountability across all workstreamsProgram structuring and governanceExecute the governance model: cadence (standups, steering committees, exec reviews), decision frameworks, and escalation pathsEnforce ways of working across teamsManage interdependencies across multiple workstreamsStakeholder and executive managementPartner with senior stakeholders (Directors, VPs, Execs)Drive alignment on scope, priorities, and trade-offsFacilitate decision-making and resolve conflictsRisk, issue,



and dependency managementProactively identify and manage enterprise-level risksAnticipate cross-functional impacts and downstream dependenciesDrive mitigation strategies and contingency planningBusiness readiness and delivery alignmentEnsure coordination across Process Engineering (design and adoption), Technology (build and implementation), and Business teams (readiness and execution)Track readiness across people, process, and technologyScope and boundariesOwnsEnd-to-end delivery of process engineering initiativesProgram structure, governance, and execution modelCross-functional alignment and accountabilityEnterprise-level risk and dependency managementDoes not ownProcess design authority (owned by Process Engineering)Requirements ownership (owned by Business Analysts)Technical architecture decisions (owned by Technology teams)Final operational sign-off (owned by business and process owners)Success metricsDelivery of initiatives on time and within scopeAchievement of defined business outcomes and readiness milestonesEffective management of enterprise risks and dependenciesStakeholder and executive confidence in deliverySmooth coordination across Ops, Tech, and business teamsExperience and skills6-8 years in project or program management, consulting, or operations; proven experience leading large-scale, cross-functional initiatives; experience working withsenior stakeholder teams.Program and project leadershipStrategic planning and sequencingAdvanced stakeholder and executive managementRisk, dependency, and governance managementCross-functional operating model understanding; ability to align business, process, and technology workstreamsStrong decision facilitation and conflict resolutionToolsSmartsheet (or equivalent PM tool); Jira; Confluence or SharePoint; Excel or Google Sheets (advanced); collaboration tools (Teams, Slack, etc.).#J-18808-Ljbffr

📌 Senior Project Manager (Santiago de Querétaro)
🏢 Psl Group
📍 Santiago de Querétaro