Job Title CO Director MX Hiring Manager: Carolina Cardoso Function Supply Chain Work Level and Grade WL3, 3X Reports to SC Head LATAM Scope Foods Mexico Country Location and Worksite Details Mexico JOB PURPOSE Lead the Customer Operations agenda in Mexico, ensuring an integrated end-to-end operation across planning, customer experience and logistics coordination to deliver superior service levels, operational efficiency and sustainable business growth.
The role is responsible for defining and executing the Customer Operations strategy for the Mexican market, connecting commercial needs with Supply Chain execution and advancing an integrated vision that optimises product availability, customer experience, inventories and logistics costs.
The position works closely with Customer Development, Marketing, Finance, Manufacturing and logistics partners, leading transformation and the development of long-term capabilities across the organisation.
The Customer Operations model integrates Integrated Planning, Customer Experience and Strategic Logistics.
KEY RESPONSIBILITIES Integrated Planning Leadership • Lead the integrated planning process (S

📌 Co Director Foods Mexico (Xico)
🏢 Unilever
📍 Xico