E-Commerce and Wholesale Operations Specialist (AI-Forward)Open to Latin America: This role is open to candidates based in Latin America.
RemoteAbout Our ClientOur client is a fast-moving general fashion distribution company that buys large lots of brand inventory and sells through its own DTC site, multiple marketplace channels, and a wholesale sales team.
With a broad brand portfolio and a multi-channel sales operation, accuracy in pricing, product data, and images has a direct impact on revenue.About the RoleWe're looking for an E-Commerce and Wholesale Operations Specialist (AI-Forward) to be the operations backbone of the business.
You'll centralize and manage product data, keep listings live and accurate, build wholesale offer sheets, support daily sales operations, and over time help build the CRM and automation infrastructure that ties it all together.This is one role covering five connected areas: product management, e-commerce, wholesale, sales operations, and CRM and automation.
The listing, wholesale, and sales admin work starts from day one, while the CRM and automation work develops as you build trust and context.
We need someone highly competent, proactive, and detail-obsessed who is genuinely skilled with AI tools and takes ownership of a wide scope without needing tasks delegated one by one.ResponsibilitiesCentralize product data, images, inventory, and pricing from vendor files and the ERP into one accurate system, managing variants, UPCs, size breakdowns, and pricing in spreadsheetsSource accurate product images and MSRPs from trusted sources, and edit and clean up images using AI toolsKeep inventory in sync as it flows from the ERP through Shopify to each channelCreate and maintain Shopify and marketplace listings, keeping them current, accurate, and consistent across all active channelsBuild and update wholesale offer sheets with images, pricing, quantities, and size breakdowns,
tailored to specific customersPull cost pricing from the ERP and calculate pricing within target and minimum margin parametersSupport daily sales administration, including pipeline updates, reporting, and coordination between departmentsTrack sales rep activity across the ERP, the sales order management platform, and email, maintaining an accurate CRM or activity dashboardRun and improve the AI workflow that turns daily recaps into a morning sales meeting templateOver time, help build and maintain CRM infrastructure and reporting dashboards across e-commerce and wholesaleIdentify and automate repetitive workflows to reduce manual work and errorsWhat We're Looking ForHighly competent and reliable, with a track record of ownership and accuracy on pricing, data, and product informationProactive by nature, spotting what needs doing without waiting for tasks to be delegatedStrong systems thinker who can build and improve operational processesGenuinely skilled with AI tools, including building internal AI workflows and automations, working with APIs, and using AI for image editing and data workFast and accurate in Google Sheets or Excel with advanced spreadsheet skillsFluent written and spoken English for daily communication with a US-based team, primarily over WhatsApp and video callsComfortable building rapport with an in-office team through daily calls and regular check-ins in a remote setupBased in Latin AmericaNice to HaveExperience with Shopify, an ERP system, or marketplace platformsExperience building dashboards or lightweight CRMsPrior experience supporting a sales team with administrative and data management workInterest in fashion, streetwear, or sneakersWork Schedule100% remote setup so you can work wherever you're most productiveThis position operates on a full-time basis, with dedicated hours to ensure alignment with the team and delivery of quality workAvailability Monday through Friday, 9 AM to 5 PM US Pacific TimeCompensation & Time OffCompensation paid in USDPaid bi-monthly on the 15th and 30thPaid Time Off according to company policyHolidays observed according to company guidelines#J-*****-Ljbffr
📌 E-Commerce And Wholesale Operations Specialist (Xico)
🏢 Overseas
📍 Xico