Career Opportunities: Business Intelligence Support Analyst ******)Requisition ID*****-Posted11/03/2026Eaton's Corporate Sectordivision is currently seeking aBusiness Intelligence Support Analyst.What you'll do:The Business Intelligence Support Analyst is responsible for supporting our established Power BI-based self-service data platforms: Elixir, Athena, NEMA and NAS & MCO Analytics Dashboards.
As a critical member of the business analytics team, this role will manage incoming internal customer requests for dashboard access, Power BI navigation assistance and general & technical troubleshooting.
By providing Tier I, Tier II, and Tier III support, this role will seek to delight internal customers by providing responsive solutions that maximize the usage of our data platforms.Job ResponsibilitiesA.
Use Office 365 Tools to create a standardized support channel for receiving internal customer support issues related to self-service analytics platformB.
Provide Tier I (system access requests, Power BI interface questions), Tier II (general Power BI/Excel troubleshooting) and Tier III (troubleshooting analytics data pipeline) support and support escalation to Sr.
Business Analysts and Program owners as requiredC.
Review workspace health and if required, manually trigger failed dataflow and dataset refreshes in order to ensure data is up-to-dateD.Support User Acceptance Testing (UAT) for all new and enhanced data products (reports, data models, ETL processes, etc.)E.
Collaborate with other members of the Business Analytics team to champion best practices and eliminate redundancies.F.
Fully understand the data and KPIs across all analytics tools supported by the Business Analytics teamG.
Actively engage all end users to grow the use of analytics and promote digital mindset across North American Sales and Marketing and Commercial Operations organizations H.Contribute meaningfull improvements to the user experience by enhancing existing user engagement tools,



data visualizations, and report performance optimizations with the platform ownerQualifications:Education level requiredBachelor's degree from an accredited institutionYears and area of experience required3 years working in analytics, business intelligence, data engineering or related STEM fieldsTechnical knowledgeExperience with various relational databases or data warehousesProficient with the following languages: SQL, DAX, and MUnderstanding of data modeling techniquesDemonstrated ability to navigate a modern Business Intelligence Suite (Microsoft Power Platform + Azure is preferred)Capable of developing solutions that utilize Office 365 applications including Power Automate and Power AppsSkills:Soft skillsStrong communication skills (English written and verbal)Accountable and ability to work independentlyAbility to pivot between tasks and projects quickly based on prioritization, passion for continuous improvementInnovative thinker, service mindset, learner mindsetDrive for resultsMakes Decisions & Solves ProblemsDemonstrates a Collaborative StylePromotes and Champions ChangeBusiness AcumenPursues personal developmentStrong work ethic, flexibility, and a desire to actively contribute to the group's successAbility to prioritize multiple tasksTeam playerAll positions may require participation in video and in-person interviews as part of the hiring process.All candidates will be evaluated based on job-related competencies, and all candidates' privacy rights and data security will be protected in accordance with applicable laws.We are committed to ensuring equal employment opportunities for job applicants and employees.
Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.
#J-*****-Ljbffr

📌 Business Intelligence Support Analyst (Santiago de Querétaro)
🏢 Eaton
📍 Santiago de Querétaro