- Proven dental sales, outbound calling, or patient conversion experience.
- Experience with appointment setting, lead nurturing, and patient follow-ups.
- Strong persuasion, objection handling, and closing skills.
- Knowledge of dental treatments, implants (All-on-X), and Invisalign.
- CRM experience; GoHighLevel is a plus.
- Experience handling Meta Ads leads is preferred.
- Excellent communication, organization, and accountability.
- Knowledge of HIPAA and patient confidentiality.
Key Responsibilities:
- Contact and convert new leads from Meta Ads and other campaigns.
- Make outbound calls and follow up with prospective and existing patients.
- Schedule and confirm dental consultations and appointments.
- Reconnect with patients with pending or unscheduled treatment plans.
- Explain dental services using approved practice materials.
- Manage leads, calls, follow-ups, and pipeline records through CRM.
- Handle objections, maintain patient relationships, and meet conversion targets.
- Coordinate with the dental team and track daily sales performance.
Important:
This is a sales-first position, NOT a traditional dental receptionist role. Candidates must be comfortable making frequent outbound calls and converting inquiries into booked consultations.