Johnson & Johnson seeks a Commercial Quality Senior Manager to lead the quality management framework across Latin American clusters, overseeing compliance, corrective actions, and regulatory standards. The role reports to the Commercial Quality Senior Director and involves establishing quality systems, managing CAPA processes, and driving process improvement initiatives across multiple countries.
Responsibilities
Lead cluster-wide commercial quality organization and establish proactive quality assurance approaches
Develop and manage CAPA, risk management, and complaint vigilance processes across countries
Establish relationships with regulatory agencies and ensure compliance to local and global standards
Oversee standard operating procedures, internal audits, and management review processes as Management Representative




Drive quality performance improvement initiatives and present metrics to leadership
Requirements
Leadership experience managing quality operations and teams across multiple markets
Knowledge of quality management systems, ISO standards, and regulatory compliance requirements
Experience with corrective and preventive action (CAPA) and risk management processes
Demonstrated ability to develop and implement strategic quality initiatives and performance metrics
Cross-functional collaboration skills and experience with general project representation
Understanding of pharmacovigilance and post-market surveillance systems

📌 Commercial Quality Senior Manager (Xico)
🏢 Johnson & Johnson
📍 Xico