Through more than 50 distinct human service programs, Volunteers of America changes the lives of more than 140,000 vulnerable Coloradoans each year. VOA services include housing and emergency shelters, hunger and nutrition services, and many other community support programs. PROGRAMThis position is for the Back Home SSVF (Supportive Services for Veteran Families) program which is a Rapid Rehousing program that utilizes a 90-day model to find and stabilize housing for veterans experiencing homelessness or at risk of homelessness.

Primarily focusing on housing case management, but also offering wrap-around case management services assisting to connect veterans to Public Benefits, VA benefits, Health referrals, and financial health referrals. JOB SUMMARYThe Case Manager directs and facilitates the delivery of appropriate support services for participant households as indicated by relevant service modalities.

Job duties include conducting needs-based and program eligibility assessments, engaging in community outreach, providing case management services, and program-wide service coordination.

ESSENTIAL DUTIES AND RESPONSIBILITIESProvides case management services to Program Clients.Supports team members by serving as a resource for analyzing and solving problems and staying abreast of current issues and theories within the field.Attends orientations, trainings, education programs, staff meetings, community meetings, conferences, and workshops as requested and applicable to meet the needs of the position.May provide training and mentorship to team members and community stakeholders regarding best practices in relevant service models and practices.Promptly and clearly documents all client interactions along with required eligibility and demographic information using designated data bases.Participates in professional development activities to promote the development of knowledge and experience in field-relevant best practices and standards and makes demonstrable progress towards working in accordance with these practices and standards.COMPETENCIESModels core culture attributes of VOACO that include "AIRS" (Accountability, Integrity, Respect and Service). SUPERVISORY RESPONSIBILITIESN/ARequirementsMINIMUM QUALIFICATIONS OF POSITIONBachelor's degree in human services, social work, or a closely related field or related experience.One year of direct experience in the provision of human services.Must possess a Colorado driver's license and state-mandated automobile insurance.PREFERRED QUALIFICATIONS OF POSITIONSOAR (SSI/SSDI Outreach, Access, and Recovery) CertificationKNOWLEDGE AND SKILLSKnowledge and skill in the application of Harm Reduction, Critical Time Intervention, Motivational Interviewing, Trauma Informed Care, and Housing First Principles.Ability to communicate effectively verbally and in writing.Ability to apply appropriate self-care in the face of often difficult and/or traumatic situations which commonly present while working with persons in need of services.WORKING CONDITIONS AND PHYSICAL REQUIREMENTSTravel throughout the program's service area is required on a regular basis.Must be able to work in diverse environments such as homeless shelters, service facilities, streets, offices, and all other locations as necessary to fulfill program objectives.Potential for hybrid work.Position TypeFull timePosition Salary Range$ - $Starting PayBased on experienceBENEFITs (eligibility is based on job type/status)Vacation TimeSeparate Sick TimePaid HolidaysFloating HolidaysPersonal DaysVolunteer/Wellness DayTuition AssistancePension Plan403b Retirement Plan with Agency MatchHealth, Dental, Vision, Pet InsurancesLife InsuranceAccident InsuranceEmployee Assistance/Work Life Balance ProgramEmployee Discount ProgramLifeLock with NortonPublic Service Loan ForgivenessEmployee must be able to perform essential job functions with or without reasonable accommodation and without posing a direct threat to safety or health of self or others.

📌 Case Manager - Veteran And Supportive Services Durango
🏢 Volunteers Of America Colorado
📍 Durango