The Customer Service Manager at Nidec leads the CS team across integral locations, shaping service delivery and customer satisfaction. You will train staff, drive performance metrics, manage orders, and coordinate with Sales and Production to exceed customer expectations.
This role requires strong communication, leadership, and planning skills, with experience in MRP/ERP, S&OP;, CRM, and a track record of improving service levels. A related degree and 5 years of management experience are preferred.
📌 Global Customer Service Leader (Ciudad Apodaca)
🏢 Nidec
📍 Ciudad Apodaca
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