LAR Customer Service Coordinator (Bilingual) Mexico City Your skills in Spanish and English make you the perfect fit for this highly rewarding role. You will play a front-line role in ensuring our clients are in the best hands when they are travelling in Spanish and English speaking countries – providing superior customer service in our clients' greatest time of need. Reimagining insurance to make a bigger difference to the world American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks.

At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become. Make your mark in Customer Service Our Customer Service teams are on hand for our clients whenever they face disruption or difficulties.

At AIG this a highly varied and rewarding area in which to follow a career – you can make a much-valued difference to of our clients, to our reputation and to our business performance. How you will create an impact AIG Travel Guard is a provider of travel insurance plans and assistance services covering travelers worldwide through each of the seven centers we have in different parts of the world. Recently, AIG Travel Guard was awarded top honors by Forbes Advisor in their Best Travel Insurance Companies list for consumers.

From our service center based in Mexico City we provide support to LAC, Spain and Portugal. As a Customer Service Coordinator,



you will be at the frontline of customer support in coordinating risk mitigation activities that ensure our customers are in the best hands while traveling abroad. Day-to-day, we will rely on you to liaise with AIG Travel's Medical, Security and Compliance teams to ensure we provide superior customer service when our clients need us most. 2+ years of experience in customer service.

Fluent

Spanish and English (reading, writing and speaking). Basic to intermediate knowledge of Microsoft office suite skills (Word, PowerPoint, Outlook). Effective teamworking, communication and customer service skills.

We foster a culture of inclusion and belonging through our adaptable work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With more than 110 global chapters, ERGs are a cornerstone for elevating our culture. AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories such as sexual orientation. At AIG, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. AIG MEXICO SERVICIOS S.A.

As a global risk leader with deep industry expertise and innovative solutions to smartly manage risk, AIG enables our clients' growth in ways they never thought possible. We encourage colleagues to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs. Additional information about AIG can be found at | YouTube | Instagram| LinkedIn. #

📌 Lar Customer Service Coordinator (Bilingual) (Veracruz)
🏢 AIG MEXICO SERVICIOS S.A. DE
📍 Veracruz