We're currently seeking a capable Lead Business Analyst to become part of our team. This position suits someone who thrives at connecting business objectives with practical technical delivery. You'll interact with a wide range of stakeholders to make sure solutions are clearly scoped, properly executed, and in step with overall project direction.

For anyone who enjoys a collaborative, high-energy setting built on strong communication and careful attention to detail, this role is an excellent match

Responsibilities

- Lead thorough requirements-gathering discussions involving a range of stakeholders, such as end users, product managers, and client representatives
- Spot and resolve gaps or inconsistencies within existing requirements to strengthen the completeness and accuracy of proposed solutions
- Track adherence to established SLOs and SLAs, acting quickly to address emerging issues and defects
- Work alongside client managers to rank backlog items appropriately and oversee task execution
- Build and verify SQL queries to support accurate reporting and informed, data-based decisions
- Maintain consistent communication and progress updates with remote technical leads, architects, and external vendors
- Guide the creation and ongoing refinement of reporting dashboards in line with shifting customer needs
- Juggle multiple active tasks effectively, applying strong organizational and time-management skills within an Agile setting
- Manage intricate stakeholder dynamics to keep projects moving forward and maintain shared agreement

Requirements





- At least 5 years of applicable experience working as a Business Analyst
- A minimum of one year spent leading or managing development teams
- Strong ability to gather, assess, and document intricate business requirements
- Capable of balancing and resolving competing stakeholder priorities while staying aligned with service level objectives and agreements
- Basic skill level in SQL scripting for validating data and assuring quality in reporting deliverables
- Background partnering with technical leads and architects located in different regions to confirm solution feasibility and alignment
- Experienced in building and enhancing reporting dashboards that convert customer needs into practical insights
- Upper-Intermediate English language competency (B2)

We offer

- International projects with top brands
- Work with integral teams of highly skilled, diverse peers
- Healthcare benefits
- Employee financial programs
- Paid time off and sick leave
- Upskilling, reskilling and certification courses
- Unlimited access to the LinkedIn Learning library and 22,000+ courses
- Global career opportunities
- Volunteer and community involvement opportunities
- EPAM Employee Groups
- Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn

EPAM is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, protected veteran status, or any other characteristic protected by applicable law.

📌 Lead Business Analyst (México)
🏢 Epam Systems
📍 México