About Us:

GDL Connect is a US-based company with operations in Guadalajara, Mexico, providing top-tier nearshoring staffing solutions to lower operational costs without compromising company culture. The company focuses on cross-cultural excellence to empower businesses to focus on expansion and growth.

About the Position

Provide comprehensive support throughout the loan origination, processing, and closing process, ensuring regulatory compliance, documentation accuracy, and exceptional customer service. The Loan Officer Assistant (LOA) plays a key role in ensuring that each loan application progresses efficiently and in accordance with regulatory and internal requirements.

Key ResponsibilitiesFile Review and Compliance

- Review all new loan files.
- Verify that all required disclosures have been issued accurately and within the required timeframes.
- Identify missing documents or errors that may affect eligibility or regulatory compliance.

Documentation and Pipeline Management
- Maintain and monitor an active pipeline of 25 or more loans.
- Request, verify, review, and follow up on required documentation in accordance with Automated Underwriting System (AUS), investor, and regulatory requirements.

Loan Processing and Underwriting Preparation
- Organize and prepare loan files for submission to the Underwriting department.
- Address and clear conditions issued by underwriters or the closing team, ensuring files are complete and compliant before moving to the next stage.

Communication and Coordination




- Maintain ongoing communication with loan officers, brokers, underwriters, and other stakeholders involved in the loan process.
- Resolve discrepancies, obtain missing documentation, and facilitate the continuous progress of loan applications.

Closing and Post-Closing Support
- Review all closing documentation (title documents, insurance policies, invoices, and related materials) within 24 hours of receipt.
- Assist in satisfying post-closing conditions to help prevent financial losses.

Data Integrity and Systems Management
- Ensure all information entered into the system is accurate and up to date.
- Set up new loans, update loan statuses, and maintain well-organized files for audits and reviews.

Requirements
- High school diploma or technical degree in administration, finance, or a related field.
- Minimum of 1 to 2 years of experience in a similar role (loan administration, financial customer service, or document processing).
- Knowledge of mortgage lending or personal loan processes is preferred.
- Experience using CRM systems.
- Strong attention to detail and the ability to manage multiple loan files simultaneously.
- Excellent verbal and written communication skills.
- Highly organized, with strong follow-through skills and a commitment to process compliance.

Benefits required by law (Mexico).

Language

- Ingles (B2-C1) (Preferred)

Job Type: Full-time Pay: $18,000.00 per month

Application Question(s)

- What's your salary expectation in mexican pesos and gross wisely?

Work Location: Remote

📌 Loan Office Assistant (Guadalajara)
🏢 GDL Connectde CV
📍 Guadalajara