Seniority: Senior (8+ years with Hyland OnBase preferred)
English: B2-C1
:
Provides day-to-day technical support and troubleshooting for the Hyland OnBase enterprise content management (ECM) system: document imaging, workflow, indexing, user access and system performance. Works closely with end users and IT teams to diagnose problems, apply fixes and patches, keep the system up, and keep OnBase integrated with connected business applications.
Must have:
- Hands-on OnBase administration and production support
- OnBase configuration: diskgroups, document types, keywords, user groups/security
- OnBase Application Server administration (IIS, Windows Server)
- OnBase Workflow troubleshooting
- SQL Server (queries for troubleshooting)
- Strong customer service and problem-solving
Strongly preferred:
- OnBase REST API experience (the client named this specifically)
- OnBase APIs / custom integrations (.NET, web services)
- Unity Client, Unity Forms, WorkView
- Hyland OnBase certifications (Installer, API, Workflow, WorkView)
- DIP / capture and imaging, upgrades and migrations
📌 OnBase Support Engineer (México)
🏢 WOT Dev
📍 México
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