platacard is seeking a UX Writer for Customer Communications to craft clear, concise, and user-centered messages across emails, push notifications, SMS, WhatsApp, and in-app chats. You will adapt tone for channels and audiences, translate content to Mexican Spanish and English, and work with CRM, Marketing, Product, Design, Legal and Compliance teams.
You will help transform complex information into actionable customer messages and maintain brand voice while meeting channel constraints and