Winclap is seeking an AI Customer Support Specialist to be the first line of defense for clients using AI agents and integrations. You will troubleshoot, resolve queries, and coordinate with CS, Onboarding, Product, and Engineering to deliver comprehensive support and maintain strong client relationships.
You will handle inquiries via WhatsApp, email, and Slack, resolve AI-related issues, and contribute to product improvements while keeping logs and documentation up to date.
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📌 AI Customer Support Specialist - Hybrid/Remote (Ciudad de México)
🏢 Winclap
📍 Ciudad de México
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