About the Role

Our client, a premier telecommunications provider, is actively seeking a dedicated and experienced Ingeniero de Operaciones de Red to join their fully remote team. This role is essential for ensuring the continuous availability, performance, and security of our client's extensive network infrastructure. You will be responsible for monitoring network operations, responding to incidents, performing routine maintenance, and implementing changes to optimize network performance. This is an idóneo opportunity for a skilled professional seeking a remote-first work environment where they can make a significant impact on network stability and contribute to the seamless delivery of telecommunication services. The role requires a high degree of self-discipline, proactivity, and excellent communication skills to thrive in a distributed team setting.

Key Responsibilities

- 24/7 monitoring of network devices and services using advanced network management tools.
- Promptly identify, diagnose, and resolve network incidents and performance issues.
- Execute planned network changes and maintenance activities according to established procedures.
- Collaborate with other network teams (engineering, security)



to address complex issues and implement solutions.
- Maintain accurate network documentation, including configurations, topology, and incident logs.
- Participate in on-call rotation for emergency network support.
- Develop and refine operational procedures to improve efficiency and reliability.
- Perform root cause analysis for recurring network problems.
- Ensure adherence to network security policies and best practices.
- Contribute to capacity planning and network performance tuning efforts.

Requirements

- Associate's or Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
- Minimum of 3 years of experience in network operations or a similar role.
- Solid understanding of networking concepts (TCP/IP, routing protocols like BGP/OSPF, switching).
- Experience with network monitoring tools (e.g., Zabbix, SolarWinds, Nagios).
- Familiarity with network hardware from various vendors.
- Strong troubleshooting and problem-solving skills, with a methodical approach.
- Excellent communication and collaboration skills, essential for remote work.

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📌 Técnico Instalador - Cctv, Redes Y Soporte Técnico (México)
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📍 México