Introduction At IBM Infrastructure & Technology, we design and operate the systems that keep the world running. From high-resiliency mainframes and hybrid cloud platforms to networking, automation, and site reliability. Our teams ensure the performance, security, and scalability that clients and industries depend on every day.

Working in Infrastructure & Technology means tackling complex challenges with curiosity and collaboration. You'll work with diverse technologies and colleagues worldwide to deliver resilient, future-ready solutions that power innovation. With continuous learning, career growth, and a supportive culture, IBM provides the opportunities to build expertise and shape the infrastructure that drives progress.

Your Role and Responsibilities As a Supply Chain Engineering Professional, you will work technically with various teams to drive early product development, serviceability, and quality management. You will focus on managing and developing technology and support roadmaps, communicating technical specifications, and driving continuous quality improvement.

Your primary responsibilities will include:

- Assist with Product Development: Support the development of selected products or sets of products, and participate in actions to improve results for the product or IoT.

- Learn about Technology Convergence: Explore how technology convergence impacts supply chain management, including qualification, environmental compliance, and supply chain social responsibility directives.

- Engage in Quality Improvement: Contribute to continual improvement initiatives for warranty and post-warranty service delivery, and participate in quality improvements such as supplier commodity field performance and tooling changes.

- Observe Support Processes: Familiarize yourself with support processes and communicate technical specifications to relevant stakeholders.

- Participate in Roadmap Development: Assist in the development of technology and support roadmaps, and learn how to drive continuous quality improvement.

Required Education High School Diploma/GED

Preferred Education Technical Diploma

Required Technical and Professional Expertise

- Education: Currently pursuing a university degree in Engineering, preferably Industrial Engineering, Supply Chain Engineering, Manufacturing Engineering, or a related field. Candidates in the later stages of their degree are preferred, with an expected graduation date in 2028 or later.

- English Proficiency: Intermediate to advanced English skills, with the ability to communicate effectively in a professional environment.





- Exposure to Product Development: Interest in or familiarity with product development and new product introduction processes, with an understanding of how to support improvement initiatives.

- Supply Chain & Technology: Basic understanding of supply chain management and how technology can support areas such as qualification processes, environmental compliance, and supply chain social responsibility.

- Quality & Continuous Improvement: Strong interest in continuous improvement initiatives, including product and supplier quality, service delivery, field performance, and process optimization.

- Support Processes & Communication: Ability to understand support processes and communicate technical information clearly with different stakeholders and cross-functional teams.

- Technology & Process Roadmaps: Curiosity and willingness to learn about technology, product, and support roadmaps while contributing to continuous quality and process improvement.

- Project Management: Previous academic, internship, or extracurricular experience with project management is considered a plus.

About Business Unit IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world's most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing.

Your Life @ IBM In a world where technology never stands still, we understand that dedication to our clients' success, innovation that matters, and trust and personal responsibility in all our relationships live in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment every day, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth-minded, always staying curious,



open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide ongoing feedback to help other IBMers grow, as well as collaborate with colleagues while keeping in mind a team-focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions every day is essential to IBM becoming the catalyst for progress, always embracing challenges with the resources they have to hand, a can-do attitude, and always striving for an outcome-focused approach within everything that they do.

Are you ready to be an IBMer?

About IBM IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason, and science, we can improve business, society, and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing, and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Other Relevant Job Details All our positions are eligible for people with disabilities (PwD) or rehabilitated.

Important Notice to Candidates IBM does not charge any fees or request any kind of payment from candidates to participate in its recruitment processes. This includes, but is not limited to, application fees, costs for sending documents, or any payment related to the application or interviews. If you receive any request for payment in the name of IBM, we strongly recommend that you do not proceed and report it immediately through the company's official channels.

Locations: GUADALAJARA, Jalisco, Mexico

📌 Practicante de Proyectos de Nuevos Productos y Cadena de Suministro (México)
🏢 IBM
📍 México