L1 Monitoring Consultant / Monitoring Engineer
Type: 100% Remote
Location: Mexico
Note: its Level 1 role, so junior or low rates profiles preferred.
Adecuado Candidate:
Monitoring Engineer, NOC Engineer, Production Support Engineer, Observability Engineer, or Cloud Operations Engineer with AWS and Linux experience.

Must Have:

AWS CloudWatch (Logs, Metrics, Alarms)

Incident monitoring and alert management

Experience supporting production environments

Key Skills:

Experience with monitoring and observability tools such as Check_mk, ELK, Moogsoft, and ServiceNow CMDB

Strong Linux troubleshooting and support experience

Hands-on experience with AWS monitoring tools ( CloudWatch, Logs, Metrics, Alarms )

Knowledge of Kubernetes/EKS monitoring using Prometheus, Grafana, ELK,



or Jaeger

Experience configuring alerts, thresholds, dashboards, and device monitoring

Basic scripting knowledge ( Python/Bash ) for automation

Familiarity with incident management, alert correlation, and deduplication tools

Responsibilities:

Monitor production environments and respond to alerts/incidents

Configure and maintain monitoring tools and dashboardsAnalyze logs, metrics, and performance trends

Manage alert thresholds and event correlation

Support AWS and Kubernetes observability platforms

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📌 Monitoring Engineer (Xico)
🏢 REDLEO SOFTWARE
📍 Xico