Watershed in Mexico City is seeking an organized, customer-obsessed Support Team member to help customers get the most from our sustainability platform. You will respond to questions, reproduce issues, and resolve problems while advocating for customer needs and feeding product feedback to improve features.
This role requires 1–2 years in a B2B/SaaS support setting, strong empathy and communication, and familiarity with Notion and Linear.
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📌 SaaS Support Specialist: Customer Advocate & Product Guide (Ciudad de México)
🏢 Watershed
📍 Ciudad de México
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