Job Title

Enforcement Investigator

Department

Department of Consumer Affairs

Salary

- $5,873.00 - $8,008.00 per Month
- $5,873.00 - $7,284.00 A
- $6,445.00 - $8,008.00 B

Work Location

United States

Telework

Hybrid

Job Type

Permanent, Full Time

Facility

Bureau of Automotive Repair

Work Shift

8:00 AM - 5:00 PM

Work Week

Monday - Friday

Classification

AUTOMOTIVE PROGRAM REPRESENTATIVE

Number of Positions

Multiple

Job Code

JC-527907

Job Details

- New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Application Methods

- Electronic (Using your CalCareer Account)
- By Mail
- Drop-off
- Print Job
- Save Job

Responsibilities

Under the general supervision of the Automotive Program (AP) Supervisor I, the Automotive Program Representative (APR) performs a full range of field and office duties related to the regulation of the automotive repair industry. Responsibilities include, but are not limited to, investigating consumer complaints, conducting inspections and audits of automotive repair facilities, and ensuring compliance with the Automotive Repair Act (ARA) and related laws and regulations.

The APR collects, analyzes, and preserves evidence, prepares detailed investigative reports that may lead to disciplinary actions, and may provide testimony describing BAR findings in administrative, civil, or criminal proceedings, including small claims court. This position requires technical knowledge of automotive repair practices and the ability to interpret and apply complex laws, policies,



and procedures to protect California consumers from fraudulent and unsafe automotive practices and promote compliance within the automotive repair industry.

Assignments may vary in complexity and responsibility appropriate to the incumbent's skill and range level within the classification. As an incumbent gains experience, they are expected to perform duties with increasing independence, complexity, and higher consequence of error.

Desirable Qualifications

- Knowledge of equipment and methods used in the maintenance and repair of automotive equipment.
- Knowledge of equipment and methods used in automotive body damage, collision repair, refinishing and restoration.
- Ability to operate tools used in automotive repair, inspect automotive equipment, purchase parts and materials, keep accurate records of inventory, reconcile and make reports, follow oral and written directions.
- Ability to work cooperatively with others, work efficiently, report to work on time, maintain consistent, regular attendance, work under changing priorities or deadlines, look and act in a professional manner, and exhibit courteous behavior towards coworkers.
- Ability to analyze information and make decisions in a competent and timely manner.
- Ability to ask effective questions, evaluate information, apply guidelines and procedures,



and make accurate and timely decisions.
- Ability to work independently with minimum supervision.
- Ability to maximize utilization of computers to accomplish daily tasks.
- Positive attitude and highly motivated.
- Excellent verbal and written communication skills.
- Excellent organizational skills.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Special Requirements

The position(s) require(s) a valid California driver's license (CDL). Provide a photocopy in PDF format of the front and back of your CDL, clearly showing your name as stated on the license, issuing state, CDL number, class, and expiration.

The position(s) require(s) Medical Clearance prior to being hired.

Applicants shall have a work record clear of revocation or suspension of departmental-issued licenses for Vehicle Safety Systems Inspection, Smog Technician, and or Smog Inspector.

Position Details

- Position #(s): (phone hidden)-XX1
- (phone hidden)-XXX
- Job Code #: JC-527907
- Work Location: United States
- Telework: Hybrid
- Job Type: Permanent, Full Time

Department Information

The Department of Consumer Affairs (DCA) protects and serves California consumers while ensuring a competent and fair marketplace. DCA educates consumers and protects professionals from unfair competition by unlicensed practitioners.

DCA is a unique and dynamic department consisting of 36 different boards, bureaus, a commission, and a program that license and regulate more than 3.4 million licensees in more than 280 license types including certificates, registrations, and permits. D

📌 Automotive Program Representative (Sacramento)
🏢 CA Bureau of Automotive Repair
📍 Sacramento