Helpware Inc. is seeking a Support Engineer to join a client team in a 100% remote role. Responsibilities include responding to customer queries, identifying root causes, and guiding users through solutions and training.
You work within a cross-functional support environment, ensuring adherence to service procedures and SLAs. The adecuado candidate has 1+ years in technical support and call centers, a two-year technical degree, and strong communication skills.
📌 Remote Support Engineer (México)
🏢 Helpware
📍 México
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