The Body Exterior Quality Engineer is responsible for tracking and supporting activities that improve the quality of all vehicles produced at the company, at both the system and component level. Key responsibilities include:

- Coordinate the sessions needed to generate and follow up on quality improvement projects, from conception through implementation.

- Coordinate and/or support, as required, the validation of design changes that result from projects and ideas to improve quality indicators.

- Review and validate the manufacturing process to confirm the proper execution of all Body Exterior Quality projects.

- Verify and confirm that Body Exterior Quality projects meet Ford Motor Company requirements.

- Track the status and progress of all Body Exterior Quality projects.

- Create and manage reports that communicate project status to stakeholders.

- Continuous monitoring of Quality indicators and performance within Ford of Mexico (FoM) areas to identify improvement opportunities that increase customer satisfaction.

- Analyze field data and warranty information from internal and external indicators to communicate findings to the Organization.

- Identify product quality issues and track the prompt implementation of corrective and preventive actions.

- Network with service and technical support areas to resolve emerging issues as quickly as possible, including dealer visits alongside Field Engineers.

- Support evaluation processes and identify various Customer Satisfaction initiatives and market research, such as: Quality clinics, Dealer studies, customer feedback processes and R202, analysis of early audit results, and database generation for QNPS studies.

- Analyze information for the identification and resolution of product quality issues using reports from Datacubes, GSAR, QNPS, Quality AI and GCQIS.

- Follow up on "Top Issues" for assigned vehicles,



including Trend Charts, Scorecards, etc.

- Provide follow-up and support to FoM areas during the implementation of process improvement actions focused on increasing Customer Satisfaction.

- Coordinate and participate in vehicle rework initiatives as a preventive measure to protect our customers.

- Support various FoM areas for the prompt resolution of Field Service Actions (FSAs) at ports and vehicle yards.

- Maintain networking between Ford of Mexico and the Mexican Association of Ford Dealers (AMDF).

- Network with multidisciplinary teams from Ford of Mexico and various manufacturing plants to ensure the Safe Launch of new models (New Models, MCA/Mid-Cycle Action, Carry Over, follow-up on historical issues, etc.).

- Perform audits on TT (Tooling Tryout), PP (Pre-Production), and MP1 (Mass Production 1) units depending on the potential risk to the vehicle launch.

- Build strong teamwork and open communication with manufacturing plants and suppliers to track, contain, and quickly resolve potential issues.

- Bachelor of Science in Engineering (Mechanical, Industrial, Electrical, or related field).

- Experience in the automotive industry, specifically within Manufacturing or Engineering environments.

- Strong knowledge of Quality Management Systems and philosophies focused on customer satisfaction and continuous improvement.

- Expertise in Root Cause Analysis (RCA) methodologies, problem solving and Six Sigma tools.

- Proven ability to author well-documented technical reports,



corrective action plans, campaigns, and quality procedures.

- Advanced skills in Microsoft Office Suite, Minitab, and corporate quality databases (e.g., GSAR, CQIS, BSAQ, Datacubes).

- Demonstrated leadership skills with the ability to make data-driven decisions under operational pressure.

- High level of autonomy in setting priorities for oneself to meet tight deadlines.

- Strong interpersonal, presentation, and communication skills in English.

- Proven ability to interface effectively with cross-functional teams and external suppliers.

- Willingness and availability to travel as required.

- Experience leveraging digital transformation tools (Power BI, Power Apps) and AI-driven analytics to automate workflows and enhance statistical decision-making.

- Good math, science, technology, and IT skills
- The ability to analyze complex problems and assess possible solutions
- The ability to explain design ideas clearly and strong decision-making skills

- Excellent communication skills both in Spanish and English

- Ability to prioritize and plan effectively
- A commitment to keep up to date with new technology

- Excellent team working and people skills

Ford of Mexico is committed to being an equal opportunity employer. We believe that a diverse and inclusive workplace is essential to our success. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, pregnancy, veteran status, or disability status.

Our focus is to build the best team. If you think you can bring value to Ford, love to collaborate, prioritize and aim to deliver excellence in everything you do, we encourage you to apply!

We thank all candidates for their interest, but only those selected for an interview will be contacted.

📌 Quality Engineer (Naucalpan de Juárez)
🏢 Ford Motor
📍 Naucalpan de Juárez